Chase Bank vs Springleaf Financial

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  • 3 ISSUES RESOLVED
  • 1273 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $14K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Way m dellisanti avoided me for his fees 1
  • When chase cared about customers 1

Customers don't like

  • Poor customer service47
  • Unethical business practices33
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment7

Products by Chase Bank

No items

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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 435 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5

Products by Springleaf Financial

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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