PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Republic Bank and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Republic Bank
Chase Bank

Republic Bank and Chase Bank Overview

Total reviews 184 1758
Company responses 0 0
Issues resolved 0 9

Republic Bank and Chase Bank Consumer Ratings

Rank
170 out of 740 in Banks category
103 out of 740 in Banks category
Reliability
102 in category
71 in category
Customer service
102 in category
106 in category
Website
146 in category
68 in category
Product or Service Quality
107 in category
45 in category

Republic Bank and Chase Bank Rating Details

Reliability
1.2 (52 reviews)
1.3 (376 reviews)
Reviewer's quote

sold a vehicle and I paid off the loan with republic and they wont provide me with the Title Lien Statement so I can get the lien off my title. Says their policy is to send directly to the county clerk and they have 30 days to do so. It is ridiculous! I am going to lose the buyer for my vehicle...

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This past Wed. afternoon when my wife and I had a meeting with our Private Client Financial advisor for our semi-annual review. We spent over an hour for this meeting and half way through the meeting I had the urged to use the restroom and when I stepped out of the office to ask a banker to open...

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Customer service
1.3 (52 reviews)
1.2 (518 reviews)
Reviewer's quote

When calling it keeps going to tax refund and will not go to customer service..

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I started receiving calls from customer service with no detail, just saying I needed to call the number that was on the back of my card. I called and spoke with someone that was difficult to understand and she explained to me that they had blocked my card because of non payment. I said, "Seriously,...

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Website
1.2 (50 reviews)
2 (409 reviews)
Reviewer's quote

...It is impossible to reach anyone through customer service and the website gives no information. They have no right withholding funds for this amount of time..

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They put my business account on "restriction" because they sent me a "secure message" through their website. This "secure message" inbox doesn't show up on their website's home page or app's home page. And I didn't get an email, text, or phone call to say check my secure messages...

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Product or Service Quality
1.2 (49 reviews)
1.5 (453 reviews)
Reviewer's quote

...And most likely will never use this service from them again. Ill pay for my services up from now on..

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The customer service representative are so uncompetitive. They are good for nothing Don't ever call customer service..

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Republic Bank and Chase Bank Pros and Cons

Pros
  • Never had to deal with them before
  • Nice at first
  • Tax time their on point economic stimulus is off
  • Having atms everywhere
  • Convenience
  • When chase cared about customers
Cons
  • Perpetually wondering in what century i will get my check
  • Customer service
  • What seems to be shady business practices
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

Republic Bank and Chase Bank Most Positive Reviews

Top rated reviews
5

I finally got a hold of them changed my address and they should be mailing my check tomorrow thank you jesus

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5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

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4.8

Why is it taking so long for my refund to hit my account y'all already got y'all money and I won't mines now

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5

I have worked with customer service on this issue and after hours of bouncing between different people, I am told that...

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Republic Bank and Chase Bank Most Critical Reviews

Lowest rated reviews
1

This is not a good bank unprofessional and not honest. This is coming from me as a taxpayer, ERO and a tax preparer....

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1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

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1

They denied my advance tax loan for no reason very pissed for what I don't know

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1

Horrible customer service, on 9/9/2014 around 9:35AM Cetral Time. I I asked to speak to management and he would not let...

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Republic Bank and Chase Bank Latest Reviews

Recent published reviews
No votes

Someone stolen my wallet n use my card

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3.2

This past Wed. afternoon when my wife and I had a meeting with our Private Client Financial advisor for our semi-annual...

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1

When calling it keeps going to tax refund and will not go to customer service

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1

So I have had an Amazon Prime credit card through Chase for approximately 7 years. In all that time I have never been...

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Republic Bank and Chase Bank Products and Services

Most reviewed product and services
  • Republic Bank Tax Refund (50 reviews)
  • Republic Bank Customer Care (7 reviews)
  • Republic Bank Account (4 reviews)
  • Chase Bank Account (231 reviews)
  • Chase Bank Credit Card (205 reviews)
  • Chase Bank Mortgage (168 reviews)