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  • 3 ISSUES RESOLVED
  • 1369 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Convenience 4
  • Having atms everywhere 3
  • Internet 3
  • Bank good private client a joke avoid 2
  • When chase cared about customers 2

Customers don't like

  • Poor customer service23
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 663 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Website 8
  • Interest rate 5
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Unscrupulous7
  • Totally incompetent6
  • Customer service4
  • Whole process4
  • Run around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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