PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popmoney and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Bank

Popmoney and Chase Bank Overview

Total reviews
Company responses
Issues resolved

Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1634 reviews. It is 1459 reviews more than Popmoney received since Jan 6, 2015.

Popmoney and Chase Bank Consumer Ratings

50 out of 293 in Cash Services category
91 out of 921 in Banks category
Customer service
37 in category
98 in category
Product or Service Quality
38 in category
37 in category
39 in category
46 in category

Popmoney and Chase Bank Rating Details

Customer service
1.1 (90 reviews)
1.3 (450 reviews)
Reviewer's quote

Every time I call to the customer service they tell me one or the other story, the say sorry for the inconvenience but we have scheduled your check now. Then after 15 days I call back they say your check was never sent out or was never requested by our representative sorry for the inconvenience...

Jhansi C

I then get in touch with customer service who says because it wasn't within 21 days they couldn't do anything (this was a bonus I was supposed to receive on day 90 so how was I to know on day 21 I wasn't going to be receiving it?). They put me through to the Executive Office as they have more...

Product or Service Quality
1.1 (89 reviews)
1.6 (381 reviews)
Reviewer's quote

This service sucks. Don't use it. Thought it was cool as PNC offers this service..

Varma M

FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!..

1.2 (82 reviews)
2 (351 reviews)
Reviewer's quote

...Their website and mobile app is always down. How this company has not been closed by the government is beyond me. Thousands of people reporting their scam..

Bryce J

...I recently placed a call to the number given by the Chase website to request an increase of my credit limit. Upon reaching the computer, I complied with a request to enter the last four digits of my card number. Computer replied that the number was not recognized, and asked for all sixteen digits...

Larry B

Popmoney and Chase Bank Pros and Cons

  • Sending money quick
  • Concept
  • Convenience
  • Convenience
  • Having atms everywhere
  • Website
  • Failure to deliver
  • Lousy service
  • Will not provide information about activation
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

Popmoney and Chase Bank Most Positive Reviews

Top rated reviews

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...


awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

Popmoney and Chase Bank Most Critical Reviews

Lowest rated reviews

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...


As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

Popmoney and Chase Bank Latest Reviews

Recent published reviews

I have 600.00 in limbo with popmoney cant get any help to see what is wrong. Terrible low rent outfit Run Run Run.

Read all 175 reviews

I want to know why I put the right address

Read all 1634 reviews

Popmoney and Chase Bank Products and Services

Most reviewed product and services
  • Popmoney Money Transfer (106 reviews)
  • Popmoney Account (23 reviews)
  • Popmoney Customer Care (10 reviews)
  • Chase Bank Account (227 reviews)
  • Chase Bank Credit Card (192 reviews)
  • Chase Bank Mortgage (166 reviews)