PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Optum Bank and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Optum Bank
Chase Bank

Optum Bank and Chase Bank Overview

Total reviews
2
1744
Company responses
0
0
Issues resolved
0
9

Optum Bank and Chase Bank Consumer Ratings

Rank
412 out of 725 in Banks category
93 out of 725 in Banks category
Customer service
No votes
105 in category
Product or Service Quality
No votes
47 in category
Website
No votes
69 in category
Reliability
No votes
73 in category

Optum Bank and Chase Bank Rating Details

Customer service
No votes
1.2 (508 reviews)
Reviewer's quote

No items

...DAWN TAYLOR is the customer service rep on the other end of my "secure messages" and she won't reply! I just opened an account with Chase and this is the worst business experience I have ever encountered. want..

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Product or Service Quality
No votes
1.6 (441 reviews)
Reviewer's quote

No items

I ordered a product that was not received and Chase as conveyed I must pay for the product. I escalated twice. They did not provide updates...

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Website
No votes
2 (399 reviews)
Reviewer's quote

No items

...Chase Leasing and their lousy website have made life miserable for me during this lease. I love the car, but will NEVER, EVER lease through Chase again..

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Reliability
No votes
1.3 (365 reviews)
Reviewer's quote

No items

I opened a supposedly new account at Chase Bank on July 24, after I was told there was an old charge off. So I paid it and banker Velez says we're good to go. So I deposited a grand in the account. When I tried to sign in online they say the account was suspended on the 27th, yet won't say why....

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Optum Bank and Chase Bank Pros and Cons

Pros
No votes
  • Having atms everywhere
  • Convenience
  • When chase cared about customers
Cons
No votes
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

Optum Bank and Chase Bank Most Positive Reviews

Top rated reviews
No votes
5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

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No votes
5

I have worked with customer service on this issue and after hours of bouncing between different people, I am told that...

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Optum Bank and Chase Bank Most Critical Reviews

Lowest rated reviews
No votes
1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

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No votes
1

Horrible customer service, on 9/9/2014 around 9:35AM Cetral Time. I I asked to speak to management and he would not let...

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Optum Bank and Chase Bank Latest Reviews

Recent published reviews
No votes
No votes

i closed my credit card because of unauthorized charges. i now have a new credit card and only i have the account...

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No votes
No votes

I CANNOT ACCESS MY ATM ACCOUNT ONLINE. I HAVE BEEN TRYING FOR 4 DAYS TO GET THIS RESOLVED. I HAVE TALKED TO ONLINE...

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Optum Bank and Chase Bank Products and Services

Most reviewed product and services
No votes
  • Chase Bank Account (231 reviews)
  • Chase Bank Credit Card (201 reviews)
  • Chase Bank Mortgage (167 reviews)