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  • 6 ISSUES RESOLVED
  • 1472 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Having atms everywhere 4
  • Convenience 4
  • Internet 3
  • When chase cared about customers 2
  • Online banking 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1632 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • Online website you can monitor all your transactions and account 4

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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