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  • 3 ISSUES RESOLVED
  • 1334 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Internet 3
  • Bank good private client a joke avoid 2
  • When chase cared about customers 2
  • Having atms everywhere 2

Customers don't like

  • Poor customer service21
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1287 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Direct deposit 8
  • Ease of use 6
  • Online website you can monitor all your transactions and account 3
  • Text messages notifying you of current bal 3
  • Send a new card fast 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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