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  • 3 ISSUES RESOLVED
  • 1317 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Bank good private client a joke avoid 2
  • Having atms everywhere 2

Customers don't like

  • Poor customer service48
  • Unethical business practices34
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment7
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1249 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service11
  • Poor customer service10
  • Locked out of account9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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