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  • 3 ISSUES RESOLVED
  • 1288 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Internet 3
  • Absolutely nothing 2
  • Having atms everywhere 2
  • When chase cared about customers 1

Customers don't like

  • Poor customer service45
  • Unethical business practices31
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment6
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1121 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Direct deposit 8
  • Ease of use 4
  • Dumping these jerks 3
  • Online website you can monitor all your transactions and account 3
  • Frustrating 3

Customers don't like

  • Zero on customer service34
  • Mishandling of funds13
  • Locked out of account9
  • Poor customer service8
  • No explanations7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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