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  • 3 ISSUES RESOLVED
  • 1378 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Convenience 4
  • Internet 3
  • Having atms everywhere 3
  • When chase cared about customers 2
  • Bank good private client a joke avoid 2

Customers don't like

  • Poor customer service23
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 338 COMPANY RESPONSES
  • 548 TOTAL REVIEWS
  • $3M CLAIMED LOSSES
  • $45.3K AVERAGE LOSS
2.9
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Loan product 6
  • Interest buy-down program 6

Customers don't like

  • Counselor7
  • Communication7
  • Empty promises5
  • Unprepared associates4
  • Time consuming4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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