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  • 6 ISSUES RESOLVED
  • 1483 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Having atms everywhere 4
  • Convenience 4
  • Online banking 3
  • Internet 3
  • When chase cared about customers 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
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Naca

Loans and Mortgages
Has verified representatives
  • 3 ISSUES RESOLVED
  • 398 COMPANY RESPONSES
  • 641 TOTAL REVIEWS
  • $3.3M CLAIMED LOSSES
  • $43.3K AVERAGE LOSS
2.7
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • No closing costs 10
  • Program description 8
  • No money down 8
  • Interest buy-down program 7
  • Loan product 6

Customers don't like

  • Customer service12
  • Communication8
  • Counselor7
  • Unprepared associates6
  • Incompetant5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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