PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Money Network and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Money Network
Chase Bank

Money Network and Chase Bank Overview

Total reviews
1062
1629
Company responses
0
0
Issues resolved
7
6

Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1629 reviews. It is 567 reviews more than Money Network received since Jul 7, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Money Network customer support team than with Chase Bank customer service.

Money Network and Chase Bank Consumer Ratings

Rank
332 out of 2597 in Financial Services category
86 out of 1027 in Banks category
Customer service
249 in category
95 in category
Website
281 in category
41 in category
Staff
248 in category
87 in category

Money Network and Chase Bank Rating Details

Customer service
1.2 (557 reviews)
1.3 (448 reviews)
Reviewer's quote

Horrible customer service the supervisors Are very rude they give you the run around They give wrong information Very slow to respond about card delivery Play games on the phone about your account..

Matteo

FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!..

PissedConsumer1711534
Website
1.4 (535 reviews)
2.1 (349 reviews)
Reviewer's quote

...S their money network website crashes everyday so that is not helpfully at all. Reps keep telling me to go on the website but website never works!..

Litish G

...I recently placed a call to the number given by the Chase website to request an increase of my credit limit. Upon reaching the computer, I complied with a request to enter the last four digits of my card number. Computer replied that the number was not recognized, and asked for all sixteen digits...

Larry B
Staff
1.2 (529 reviews)
1.4 (323 reviews)
Reviewer's quote

...You can come into contact with their robotic underpaid staff located in China but they only put in the effort to read what The dispute team have to say, can you come into contact with the dispute team? Wouldn’t that be easier SIKE you can’t you can only email and fax them..

Edgar P

..." Their staff boast about how big their bank is again and again. that does not impress me. It is important that you think carefully when you choose a bank...

PissedConsumer1445824

Money Network and Chase Bank Pros and Cons

Pros
  • No pros all cons
  • Sad very sad
  • No pros
  • Convenience
  • Having atms everywhere
  • Online banking
Cons
  • Terrible customer service
  • No stars money network sucks
  • Your company as a whole
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

Money Network and Chase Bank Most Positive Reviews

Top rated reviews
5

Been using this service for acouple years never had a problem with it

5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

Money Network and Chase Bank Most Critical Reviews

Lowest rated reviews
1

I have been waiting 3 weeks for my card, then i ran out of checks and was told there is nothing they can do for me when...

1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

Money Network and Chase Bank Latest Reviews

Recent published reviews
1

You be on hold for ever and then they hang up after 30 minutes don't call back and don't even explain what's going on...

Read all 1062 reviews
1

My 35 year old son passed unexpectedly last summer, unmarried and intestate. He had many accounts, USAA, Wells Fargo,...

Read all 1629 reviews

Money Network and Chase Bank Products and Services

Most reviewed product and services
  • Money Network Account (268 reviews)
  • Money Network Customer Care (165 reviews)
  • Money Network Prepaid Card (82 reviews)
  • Chase Bank Account (227 reviews)
  • Chase Bank Credit Card (191 reviews)
  • Chase Bank Mortgage (166 reviews)