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  • 5 ISSUES RESOLVED
  • 1401 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $12.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Convenience 4
  • Internet 3
  • Having atms everywhere 3
  • When chase cared about customers 2
  • Bank good private client a joke avoid 2

Customers don't like

  • Poor customer service21
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
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Money Network

Financial Services
  • 3 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $29.9K CLAIMED LOSSES
  • $610 AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Money network stole my paycheck 1
  • Made it sound so easy to make money 1
  • Ease of use 1
  • Customer service available 24 7 1
  • Being able to call customer service at any hour 1

Customers don't like

  • Your company as a whole7
  • Terrible customer service5
  • Lack of customer service no supervisor available5
  • Attitude from customer service5
  • Misleading advertising practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Charlotte, North Carolina, United States #1332796

I have used Chase and never had any problems with them!!!