PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Bank and Midland Mortgage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Bank
Midland Mortgage

Chase Bank and Midland Mortgage Overview

Total reviews
1629
200
Company responses
0
0
Issues resolved
6
1

Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1629 reviews. It is 1429 reviews more than Midland Mortgage received since Nov 18, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Midland Mortgage customer support team than with Chase Bank customer service.

Chase Bank and Midland Mortgage Consumer Ratings

Rank
87 out of 1027 in Banks category
135 out of 1293 in Loans and Mortgages category
Customer service
94 in category
120 in category
Product or Service Quality
36 in category
124 in category
Website
42 in category
129 in category

Chase Bank and Midland Mortgage Rating Details

Customer service
1.3 (448 reviews)
1.4 (34 reviews)
Reviewer's quote

FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!..

PissedConsumer1711534

...They are horrible and they are not customer friendly..

Trina B
Product or Service Quality
1.6 (379 reviews)
1.3 (24 reviews)
Reviewer's quote

I wish to file complaint against phone customer service rep named Cindy, she rudely talked e my 100 yr old mom, she refused to talk to me. I am an authorized user on the account. She hassled both of us and referred me to fair depy saying I can’t use card 4833-1602–0178–3674...

PissedConsumer1687344

...need EXTRA TRAINING ON CUSTOMER SERVICE...

PissedConsumer1651108
Website
2.1 (349 reviews)
1.8 (27 reviews)
Reviewer's quote

...I recently placed a call to the number given by the Chase website to request an increase of my credit limit. Upon reaching the computer, I complied with a request to enter the last four digits of my card number. Computer replied that the number was not recognized, and asked for all sixteen digits...

Larry B

was told they made a mistake and there was nothing they can do absolutely horrible service NEVER go thru this company

Nicole W

Chase Bank and Midland Mortgage Pros and Cons

Pros
  • Convenience
  • Having atms everywhere
  • Online banking
  • Me gusto
Cons
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives
  • Awful customer services
  • Rudeness and pricing of payoffs being inaccurate
  • Horrible customer service

Chase Bank and Midland Mortgage Most Positive Reviews

Top rated reviews
5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

5

My payments have been going up every year since they took over my mortage i hate i wasn't told i had a new mortage...

Chase Bank and Midland Mortgage Most Critical Reviews

Lowest rated reviews
1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

1

I have a letter from Midland Mortgage admitting to their own mistake with a payment I made. Although I made the payment...

Chase Bank and Midland Mortgage Latest Reviews

Recent published reviews
1

My 35 year old son passed unexpectedly last summer, unmarried and intestate. He had many accounts, USAA, Wells Fargo,...

Read all 1629 reviews

My mortgage was finally paid off Oct 31 but I paid for November already. I have not been paid that money back only the...

Read all 200 reviews

Chase Bank and Midland Mortgage Products and Services

Most reviewed product and services
  • Chase Bank Account (227 reviews)
  • Chase Bank Credit Card (191 reviews)
  • Chase Bank Mortgage (166 reviews)
  • Midland Mortgage Loan (47 reviews)
  • Midland Mortgage Customer Care (18 reviews)
  • Midland Mortgage Mortgage (7 reviews)