PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Chase Bank and Midland Mortgage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1629 reviews. It is 1429 reviews more than Midland Mortgage received since Nov 18, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Midland Mortgage customer support team than with Chase Bank customer service.
Chase Bank and Midland Mortgage Consumer Ratings
Rank
87
out of 1027 in Banks category
135
out of 1293 in Loans and Mortgages category
Customer service
94
in category
120
in category
Product or Service Quality
36
in category
124
in category
Website
42
in category
129
in category
Chase Bank and Midland Mortgage Rating Details
Customer service
1.3 (448 reviews)
1.4 (34 reviews)
Reviewer's quote
FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!..
PissedConsumer1711534
...They are horrible and they are not customer friendly..
Trina B
Product or Service Quality
1.6 (379 reviews)
1.3 (24 reviews)
Reviewer's quote
I wish to file complaint against phone customer service rep named Cindy, she rudely talked e my 100 yr old mom, she refused to talk to me. I am an authorized user on the account. She hassled both of us and referred me to fair depy saying I can’t use card 4833-1602–0178–3674...
PissedConsumer1687344
...need EXTRA TRAINING ON CUSTOMER SERVICE...
PissedConsumer1651108
Website
2.1 (349 reviews)
1.8 (27 reviews)
Reviewer's quote
...I recently placed a call to the number given by the Chase website to request an increase of my credit limit. Upon reaching the computer, I complied with a request to enter the last four digits of my card number. Computer replied that the number was not recognized, and asked for all sixteen digits...
Larry B
was told they made a mistake and there was nothing they can do absolutely horrible service NEVER go thru this company
Nicole W
Chase Bank and Midland Mortgage Pros and Cons
Pros
Convenience
Having atms everywhere
Online banking
Me gusto
Cons
Poor customer service
Unethical business practices
Customer Service Representatives
Awful customer services
Rudeness and pricing of payoffs being inaccurate
Horrible customer service
Chase Bank and Midland Mortgage Most Positive Reviews
Top rated reviews
5
awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...
How would you compare Chase Bank vs Midland Mortgage?