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Delete
  • 6 ISSUES RESOLVED
  • 1473 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Having atms everywhere 4
  • Convenience 4
  • Internet 3
  • When chase cared about customers 2
  • Online banking 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
Delete
  • 2 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $8.3K CLAIMED LOSSES
  • $919 AVERAGE LOSS
2.3
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Low credit score able to get credit 2
  • Website 1
  • Text messages 1
  • Pretty good company so far 1

Customers don't like

  • Lack of concern3
  • Threats to pay what i do not owe1
  • Slow payment processing1
  • No credit line increases1
  • Fraud protection1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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