PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Bank and Huntington Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Bank
Huntington Bank

Chase Bank and Huntington Bank Overview

Total reviews
1629
304
Company responses
0
0
Issues resolved
6
3

Chase Bank was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 1629 reviews. It is 1325 reviews more than Huntington Bank received since Oct 20, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Huntington Bank customer support team than with Chase Bank customer service.

Chase Bank and Huntington Bank Consumer Ratings

Rank
88 out of 1027 in Banks category
69 out of 1027 in Banks category
Customer service
95 in category
93 in category
Product or Service Quality
36 in category
51 in category
Website
42 in category
66 in category

According to consumer ratings and reviews, Huntington Bank ranks 19 points higher in the Banks category than Chase Bank. People gave Chase Bank 1.3 stars for Customer service criterion in Banks category and it is 119 points higher than the worst rated brand in this category. At the same time, Huntington Bank was rated 1.3 stars for Customer service criterion in this category and it is 121 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Chase Bank has a higher rating than Huntington Bank. Regarding Website criterion, consumers gave Chase Bank 2.1 stars and it is 80% greater than other in category. Huntington Bank however was rated 1.9 stars and it is 69% greater than other in category.

Chase Bank and Huntington Bank Rating Details

Customer service
1.3 (448 reviews)
1.3 (154 reviews)
Reviewer's quote

FOX RENTAL CAR horrible customer service with no phone number to speak with a customer service representative regarding the continuing nagging $15, $21, or $32 dollar charges after the return of the automobile. Charges are related to administration fees. DO NOT RENT FROM FOX CAR RENTALS!!! NEVER!!!..

PissedConsumer1711534

...Meanwhile, I have sold the car and the customer has sold her car. On the eleven day I called and found out they mailed title to wrong address. THEIR mistake...

Stormey
Product or Service Quality
1.6 (379 reviews)
1.4 (127 reviews)
Reviewer's quote

I wish to file complaint against phone customer service rep named Cindy, she rudely talked e my 100 yr old mom, she refused to talk to me. I am an authorized user on the account. She hassled both of us and referred me to fair depy saying I can’t use card 4833-1602–0178–3674...

PissedConsumer1687344

I am done dealing with this bank. My husband wrote me a check and I mobile deposited it at 0600 10/24/19. At 0800 I received an email telling me they were putting a hold on it. I have talked to several representatives whom state money will be released on 10/31/19. I went into the branch and showed...

Aimee S
Website
2.1 (349 reviews)
1.9 (119 reviews)
Reviewer's quote

...I recently placed a call to the number given by the Chase website to request an increase of my credit limit. Upon reaching the computer, I complied with a request to enter the last four digits of my card number. Computer replied that the number was not recognized, and asked for all sixteen digits...

Larry B

...Without a doubt, Huntington's website is the very worst in the business, and there are many. It does not recognize my static IP, I allow cookies, and yet each time I try to log in it says it does not recognize me and wants to send me an email text with a passcode. I always use the same computer...

PissedConsumer1564437

Chase Bank and Huntington Bank Pros and Cons

Pros
  • Convenience
  • Having atms everywhere
  • Online banking
  • Them in the begining
  • Branch location in my areas
  • Try to help you but state they dont have time or staff
Cons
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives
  • Poor customer service
  • Unacceptable posting times
  • Slow service

Chase Bank and Huntington Bank Most Positive Reviews

Top rated reviews
5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

5

Saturday 3/21/2015 I was depositing $100 (5,20s) the atm spit out 4 20s and then proceeded to shut down...returning my...

Chase Bank and Huntington Bank Most Critical Reviews

Lowest rated reviews
1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

1

I deposited a $1500 personal check from a regular customer into my account this past friday morning. I went inside...

Chase Bank and Huntington Bank Latest Reviews

Recent published reviews
1

My 35 year old son passed unexpectedly last summer, unmarried and intestate. He had many accounts, USAA, Wells Fargo,...

Read all 1629 reviews
4.3

what seems be the problem with your site I wanted to put money the bank but I am afraid because I put checks in the...

Read all 304 reviews

Chase Bank and Huntington Bank Products and Services

Most reviewed product and services
  • Chase Bank Account (227 reviews)
  • Chase Bank Credit Card (191 reviews)
  • Chase Bank Mortgage (166 reviews)
  • Huntington Bank Account (49 reviews)
  • Huntington Bank Customer Care (37 reviews)
  • Huntington Bank Banking Service (30 reviews)