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  • 3 ISSUES RESOLVED
  • 1378 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • Convenience 4
  • Internet 3
  • Having atms everywhere 3
  • When chase cared about customers 2
  • Bank good private client a joke avoid 2

Customers don't like

  • Poor customer service23
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Gobank

Banks
  • 1 ISSUES RESOLVED
  • 312 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $631 AVERAGE LOSS
1.4
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • No fees 4
  • Saving money 2
  • Ease of use initially at least 2
  • Design cover of card 2
  • Wording on the package online checking 1

Customers don't like

  • Poor customer service7
  • Fraudulent business practices3
  • Will not refund me2
  • Rude representative2
  • Ignored my request to speak to someone2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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