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  • 3 ISSUES RESOLVED
  • 1324 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Having atms everywhere 2
  • When chase cared about customers 2

Customers don't like

  • Poor customer service21
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Gobank

Banks
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $21K CLAIMED LOSSES
  • $725 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • No fees 4
  • Saving money 2
  • All my experience 1
  • Ease of use initially at least 1
  • Design cover of card 1

Customers don't like

  • Poor customer service4
  • Fraudulent business practices2
  • Horrible and unreliable2
  • Ignored my request to speak to someone2
  • Rude representative2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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