PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fort Sill National Bank and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fort Sill National Bank
Chase Bank

Fort Sill National Bank and Chase Bank Overview

Total reviews 91 1758
Company responses 0 0
Issues resolved 0 9

Fort Sill National Bank and Chase Bank Consumer Ratings

Rank
109 out of 740 in Banks category
103 out of 740 in Banks category
Customer service
58 in category
106 in category
Product or Service Quality
49 in category
44 in category
Additional Fees
51 in category
49 in category
Diversity of Products or Services
94 in category
65 in category

Fort Sill National Bank and Chase Bank Rating Details

Customer service
1.5 (47 reviews)
1.2 (518 reviews)
Reviewer's quote

I made cash deposits at two different times and checked my online banking! The money was not in my account, I call customer service and they told me that the deposits fell off! How does a cash deposit fall off your account ! They are stealing people money!..

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I started receiving calls from customer service with no detail, just saying I needed to call the number that was on the back of my card. I called and spoke with someone that was difficult to understand and she explained to me that they had blocked my card because of non payment. I said, "Seriously,...

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Product or Service Quality
1.5 (45 reviews)
1.5 (453 reviews)
Reviewer's quote

The best thing to do is to have 24/7 customer service so I’ll know what y’all are doing to my account in the night. Not being able to check my account status 24/7 will result in me switching banks IMMEDIATELY!!! I need a resolution, explanation, an answer from God himself why y’all keep playing...

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The customer service representative are so uncompetitive. They are good for nothing Don't ever call customer service..

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Additional Fees
1.5 (45 reviews)
1.5 (350 reviews)
Reviewer's quote

...Part D Company has led to bank charge and fees. FSNB did not put a hold or freeze on the account dispute numerous contacts. They did redeposit withdrawals but not the bank charges for overdraft fees and that caused other items to not be paid...

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...20 (!) for them to totally close off the account or else they will charge me again on a full payment and said I should not receive any additional fees or statements. This feels like a scam and highly unethical..

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Diversity of Products or Services
1.6 (45 reviews)
1.9 (343 reviews)
Reviewer's quote

...I recieved a letter from early warning consumer services because i was being denied by several banks..

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...So in short I have started looking for a bank, that has bankers that you can talk to and who actually cares about me as a customer, and has services I want when I want them ..

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Fort Sill National Bank and Chase Bank Pros and Cons

Pros
  • Teller who opened my account she has been very helpful
  • When i joined 8 years ago they had good interest rates
  • People were friendly at bank
  • Having atms everywhere
  • Convenience
  • When chase cared about customers
Cons
  • Customer service is rude and u helpful
  • Froze my acct all weekend
  • Didnt care about customers
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

Fort Sill National Bank and Chase Bank Most Positive Reviews

Top rated reviews
5

we used a prepaid card that allowed multiple, virtual cards should someone get charge happy. i received a settlement...

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5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

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5

I need to stop payment on directv now because that payment is not supposed to be taken out until 6-30-2018

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5

I have worked with customer service on this issue and after hours of bouncing between different people, I am told that...

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Fort Sill National Bank and Chase Bank Most Critical Reviews

Lowest rated reviews
1

Im writing from Conway Arkansas. I opened an account with fort sill national bank 3 months ago. Whrn they violated what...

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1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

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1

Ok. Im a fort sill national bank customer. This month i used my debit card to purchase some online game credits for an...

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1

Horrible customer service, on 9/9/2014 around 9:35AM Cetral Time. I I asked to speak to management and he would not let...

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Fort Sill National Bank and Chase Bank Latest Reviews

Recent published reviews
1

Ok so I have a regular account so I applied for a loan under my business name got approved! Surprised it happened so...

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3.2

This past Wed. afternoon when my wife and I had a meeting with our Private Client Financial advisor for our semi-annual...

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1

This is the WORSE bank in the world. They are very rude and they take money out of your account unauthorized. They...

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1

So I have had an Amazon Prime credit card through Chase for approximately 7 years. In all that time I have never been...

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Fort Sill National Bank and Chase Bank Products and Services

Most reviewed product and services
  • Fort Sill National Bank Account (27 reviews)
  • Fort Sill National Bank Debit Card (11 reviews)
  • Fort Sill National Bank Customer Care (9 reviews)
  • Chase Bank Account (231 reviews)
  • Chase Bank Credit Card (205 reviews)
  • Chase Bank Mortgage (168 reviews)