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  • 6 ISSUES RESOLVED
  • 1485 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Having atms everywhere 4
  • Convenience 4
  • Online banking 3
  • Internet 3
  • When chase cared about customers 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
Delete
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • When i joined 8 years ago they had good interest rates 1
  • Teller who opened my account she has been very helpful 1
  • People were friendly at bank 1
  • Customer service 1
  • Conway branch is always nice 1

Customers don't like

  • Customer service is rude and u helpful4
  • Didnt care about customers2
  • Customer service was rude2
  • Rude customer service1
  • Overdraft charges on already cleared transactions1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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