PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Bank and Fort Sill National Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Bank
Fort Sill National Bank

Chase Bank and Fort Sill National Bank Overview

Total reviews
1712
90
Company responses
0
0
Issues resolved
9
0

Chase Bank and Fort Sill National Bank Consumer Ratings

Rank
91 out of 710 in Banks category
80 out of 710 in Banks category
Customer service
97 in category
55 in category
Product or Service Quality
42 in category
48 in category
Website
55 in category
107 in category
Reliability
64 in category
38 in category

Chase Bank and Fort Sill National Bank Rating Details

Customer service
1.2 (495 reviews)
1.5 (46 reviews)
Reviewer's quote

I called the Chase customer service to inquire about cancellation. According to a Chase credit specialist, my cards were cancelled due to too many credit inquiry. In time of current pandemic, is it uncommon to shore up source of viable credits? Every company is struggling to forecast their...

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I made cash deposits at two different times and checked my online banking! The money was not in my account, I call customer service and they told me that the deposits fell off! How does a cash deposit fall off your account ! They are stealing people money!..

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Product or Service Quality
1.6 (427 reviews)
1.5 (44 reviews)
Reviewer's quote

...At first it's 24 hour customer service line answered. I called 3 times and explained the situation and to please get me in touch with whoever was in charge of emergencies. I was switched to a department that was closed and got a recording and a disconnect...

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The best thing to do is to have 24/7 customer service so I’ll know what y’all are doing to my account in the night. Not being able to check my account status 24/7 will result in me switching banks IMMEDIATELY!!! I need a resolution, explanation, an answer from God himself why y’all keep playing...

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Website
2 (387 reviews)
1.6 (43 reviews)
Reviewer's quote

I thought I was making a purchase on a legit website when I found out it was a scam site. the site disappears with no confirming email from them. I called chase customer service...

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...I contacted the website i purchased the credits through and they totally blew me off. So i let them know i would simply do a charge back. Within two minutes they emailed me back that they were taking the rest of the credits i had PAID for which they did...

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Reliability
1.3 (352 reviews)
1.6 (32 reviews)
Reviewer's quote

Avoid My company filed for an SBA PPP loan through Chase Bank. The firm has been a Chase customer for more than 44 years.Chase sent an email saying that the loan was approved on April 30. The funds were deposited in the company checking account on May 1.It has been 20 days since the loan funds were...

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This is the WORSE bank in the world. They are very rude and they take money out of your account unauthorized. They charge you for the rhings they mess up on and not to mention they say you have over draft protection and they are only supposed to charge you for each over draft but have charged me 3...

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Chase Bank and Fort Sill National Bank Pros and Cons

Pros
  • Convenience
  • Having atms everywhere
  • When chase cared about customers
  • Teller who opened my account she has been very helpful
  • When i joined 8 years ago they had good interest rates
  • People were friendly at bank
Cons
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives
  • Customer service is rude and u helpful
  • Froze my acct all weekend
  • Didnt care about customers

Chase Bank and Fort Sill National Bank Most Positive Reviews

Top rated reviews
5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

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5

we used a prepaid card that allowed multiple, virtual cards should someone get charge happy. i received a settlement...

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5

I have worked with customer service on this issue and after hours of bouncing between different people, I am told that...

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5

I need to stop payment on directv now because that payment is not supposed to be taken out until 6-30-2018

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Chase Bank and Fort Sill National Bank Most Critical Reviews

Lowest rated reviews
1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

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1

Im writing from Conway Arkansas. I opened an account with fort sill national bank 3 months ago. Whrn they violated what...

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1

Horrible customer service, on 9/9/2014 around 9:35AM Cetral Time. I I asked to speak to management and he would not let...

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1

Ok. Im a fort sill national bank customer. This month i used my debit card to purchase some online game credits for an...

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Chase Bank and Fort Sill National Bank Latest Reviews

Recent published reviews
No votes

I had to take off work due to an illness which made me fall behind on my payments when I got back to work we started...

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1

This is the WORSE bank in the world. They are very rude and they take money out of your account unauthorized. They...

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1

Avoid My company filed for an SBA PPP loan through Chase Bank. The firm has been a Chase customer for more than 44 years...

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1

Several Auto Withdrawal from a Soc. Sec. Part D Company has led to bank charge and fees. FSNB did not put a hold or...

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Chase Bank and Fort Sill National Bank Products and Services

Most reviewed product and services
  • Chase Bank Account (230 reviews)
  • Chase Bank Credit Card (198 reviews)
  • Chase Bank Mortgage (167 reviews)
  • Fort Sill National Bank Account (27 reviews)
  • Fort Sill National Bank Debit Card (11 reviews)
  • Fort Sill National Bank Customer Care (9 reviews)