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Delete
  • 3 ISSUES RESOLVED
  • 1287 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Having atms everywhere 2
  • When chase cared about customers 1

Customers don't like

  • Poor customer service46
  • Unethical business practices31
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment7
Delete
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $831 CLAIMED LOSSES
  • $277 AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Cheaper fees 1
  • Community oriented 1
  • People were friendly at bank 1
  • Teller who opened my account she has been very helpful 1

Customers don't like

  • Elderly abuse1
  • I can get a new card1
  • Mobile app does not work1
  • Not being able to count on banking app1
  • You have to pay for online bill pay1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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