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  • 6 ISSUES RESOLVED
  • 1484 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Having atms everywhere 4
  • Convenience 4
  • Online banking 3
  • Internet 3
  • When chase cared about customers 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
Delete
  • 1 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $10.7K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
Diversity of Products or Services

No items

Customers don't like

  • Website always down1
  • Unreliable atms1
  • There policy and no help from employees1
  • That current bank tellers are not very friendly anymore1
  • Reduced customer service hours1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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