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  • 3 ISSUES RESOLVED
  • 1369 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Convenience 4
  • Having atms everywhere 3
  • Internet 3
  • Bank good private client a joke avoid 2
  • When chase cared about customers 2

Customers don't like

  • Poor customer service23
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
Delete
  • 0 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $38.1K CLAIMED LOSSES
  • $810 AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Open 7 days a week 5
  • Paycheck was deposited a day early 3
  • Availability 2
  • Location 2
  • Hours 2

Customers don't like

  • Unprofessionalism6
  • Charging fees on top of fees4
  • Bank fees3
  • Not being honest with what they practice3
  • Stealing money2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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