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  • 3 ISSUES RESOLVED
  • 1324 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Staff
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Having atms everywhere 2
  • When chase cared about customers 2

Customers don't like

  • Poor customer service21
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1815 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Staff
  • Bad bad bad 10
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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