PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coinstar and Chase Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coinstar
Chase Bank

Coinstar and Chase Bank Overview

Total reviews 171 1759
Company responses 0 0
Issues resolved 2 9

Coinstar and Chase Bank Consumer Ratings

Rank
52 out of 218 in Cash Services category
105 out of 743 in Banks category
Customer service
30 in category
90 in category
Product or Service Quality
35 in category
43 in category
Website
37 in category
53 in category
Reliability
34 in category
58 in category

Coinstar and Chase Bank Rating Details

Customer service
1.4 (88 reviews)
1.3 (521 reviews)
Reviewer's quote

...They have no customer service. You put money in and you can not get it out. They keep requiring documentation and then deny it...

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I started receiving calls from customer service with no detail, just saying I needed to call the number that was on the back of my card. I called and spoke with someone that was difficult to understand and she explained to me that they had blocked my card because of non payment. I said, "Seriously,...

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Product or Service Quality
1.3 (84 reviews)
1.6 (455 reviews)
Reviewer's quote

...A customer service agent told me that I agreed to the terms and conditions. I am so mad and hungry my kids will not have Ramen noodles tonight . We are all going to bed hungry...

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When ever i visited Chase, I received service i needs as i wanted. But at Metuchen NJ bank misguide about Chase Sapphire account &;; bank not give my a/c opening reward!..

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Website
1.5 (83 reviews)
2 (411 reviews)
Reviewer's quote

My local supermarket (Giant in New Hope, PA) is listed on the Coin Starr website as a kiosk that returns no fee gift cards for coins. This is not true. As with many kiosks, This kiosk does not return gift cards, The option is not available and the store simply sends the customer to the Coin Star...

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They put my business account on "restriction" because they sent me a "secure message" through their website. This "secure message" inbox doesn't show up on their website's home page or app's home page. And I didn't get an email, text, or phone call to say check my secure messages...

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Reliability
1.2 (80 reviews)
1.4 (378 reviews)
Reviewer's quote

I counted every penny multiple times before heading out to my local Coinstar in Barnegat, NJ in June 2020. The machine shorted me over $33.00. I immediately contacted Coinstar who said they filed a claim and would get back to me once machine was emptied. No call or email. I followed up with them a...

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Never received my product from the manufacturer. So Chase temporarily refunded the money to me until they can get in contact with the merchant.

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Coinstar and Chase Bank Pros and Cons

Pros
  • Convenience
  • Stole money
  • Spits out ticket fast
  • Having atms everywhere
  • Convenience
  • When chase cared about customers
Cons
  • Being robbed
  • Losing money
  • Thiefs
  • Poor customer service
  • Unethical business practices
  • Customer Service Representatives

Coinstar and Chase Bank Most Positive Reviews

Top rated reviews
5

I went different machines and they were both broken I regreat trying to find a machine that works :(

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5

awful! they put in machines to do banking. not helpful or convienent! there r 4 ppl assiting at the machines no one...

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5

I thought we were really screwed because the ink vanished on our receipt. I even left a negative comment on this site....

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5

I have worked with customer service on this issue and after hours of bouncing between different people, I am told that...

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Coinstar and Chase Bank Most Critical Reviews

Lowest rated reviews
1

I went to Giant Eagle where they have a Coinstar machine. Before I left the house, I counted my change and saw I had...

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1

As a new customer my first ATM transaction has really been a nightmare, i went on the 12th of June to make a $500 cash d...

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1

I decied to use the coinstar gift card exchange machine at my local grocery store out of necessity to get to work that...

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1

Horrible customer service, on 9/9/2014 around 9:35AM Cetral Time. I I asked to speak to management and he would not let...

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Coinstar and Chase Bank Latest Reviews

Recent published reviews
1

I counted every penny multiple times before heading out to my local Coinstar in Barnegat, NJ in June 2020. The machine...

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2

I attempted to log on to my Chase account Monday 19th 2020. My password is saved on my laptop but for some reason it...

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1.3

so I lost my voucher literally flew out window and thank god no buddy used it thanks to kim at coinme she was able to...

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4.2

Never received my product from the manufacturer. So Chase temporarily refunded the money to me until they can get in...

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Coinstar and Chase Bank Products and Services

Most reviewed product and services
  • Coinstar Vending Machine (40 reviews)
  • Coinstar Coin Vending Machine (30 reviews)
  • Coinstar Gift Card Vending Machine (17 reviews)
  • Chase Bank Credit Card (205 reviews)
  • Chase Bank Mortgage (168 reviews)
  • Chase Bank Checking Account (135 reviews)