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Delete
  • 6 ISSUES RESOLVED
  • 1486 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Having atms everywhere 4
  • Convenience 4
  • Online banking 3
  • Internet 3
  • When chase cared about customers 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
Delete
  • 1 ISSUES RESOLVED
  • 163 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Friendly tellers 4
  • Hours open 3
  • Going to cancel tomorrow 2
  • I have no problems banking with citizens 1
  • Customer service 1

Customers don't like

  • Customer service12
  • Nobody knows whats going on4
  • That they steal my money3
  • Customer friendly service2
  • Your pennies matter more to them than their reputation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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