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Delete
  • 3 ISSUES RESOLVED
  • 1287 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Having atms everywhere 2
  • When chase cared about customers 1

Customers don't like

  • Poor customer service46
  • Unethical business practices31
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment7
Delete
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Friendly tellers 4
  • Hours open 2
  • Customer service 1
  • I have no problems banking with citizens 1
  • Going to cancel tomorrow 1

Customers don't like

  • Customer service8
  • Nobody knows whats going on7
  • Customer service - bank fees5
  • Anything about this bank4
  • That they steal my money3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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