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  • 3 ISSUES RESOLVED
  • 1334 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Convenience 4
  • Internet 3
  • Bank good private client a joke avoid 2
  • When chase cared about customers 2
  • Having atms everywhere 2

Customers don't like

  • Poor customer service21
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
Delete
  • 1 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Friendly tellers 4
  • Hours open 3
  • Going to cancel tomorrow 2
  • Customer service 1
  • I have no problems banking with citizens 1

Customers don't like

  • Customer service4
  • Nobody knows whats going on4
  • That they steal my money3
  • Surprise fees1
  • Your pennies matter more to them than their reputation1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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