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  • 3 ISSUES RESOLVED
  • 1287 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Having atms everywhere 2
  • When chase cared about customers 1

Customers don't like

  • Poor customer service46
  • Unethical business practices31
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment7
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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Points 2
  • Nothing so far 2
  • Offer of 50000 aa miles 2
  • Costco offers 1
  • Worst ever -- very very bad 1

Customers don't like

  • I hate them bad customer service6
  • Customer service reps5
  • Handling of charge dispute5
  • Everything related to customer service3
  • Personnel3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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