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Citibank
Chase Bank
i
Citibank

Citibank

1.4
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 420 TOTAL REVIEWS
Rank
94 out of 1002
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    06:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
86 reviews
1.2
72 reviews
1.3
51 reviews
Chase Bank

Chase Bank

1.5
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1595 TOTAL REVIEWS
Rank
75 out of 1002
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    602
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    21%
Top Products and Services
1.4
224 reviews
1.4
191 reviews
1.5
166 reviews

How would you compare Citibank vs Chase Bank?

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EtherealPrawn341
#1709798

Chase executive office actually contacted me promptly, nonetheless, they disowned any responsibility fairly quickly.....so not helpful overall. Citi 'executive office' have been mostly uncontactable, I received very limited contact and whenever I try to return a call they are never available.

They never provide information about anything they are doing. Totally unsatisfactory customer service.

Anonymous
#1352351

years ago the big banks used to market bait and switch, now its bait and misinform so the bank can use your money and then find an excuse not to live up to the terms of the contract.

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