Start a new comparison
Citibank
Chase Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Citibank

Citibank

1.4
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 426 TOTAL REVIEWS
Rank
101 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    06:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
88 reviews
1.2
72 reviews
1.3
51 reviews
Chase Bank

Chase Bank

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1619 TOTAL REVIEWS
Rank
84 out of 1014
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    649
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
226 reviews
1.4
191 reviews
1.5
166 reviews

How would you compare Citibank vs Chase Bank?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
EtherealPrawn341
#1709798

Chase executive office actually contacted me promptly, nonetheless, they disowned any responsibility fairly quickly.....so not helpful overall. Citi 'executive office' have been mostly uncontactable, I received very limited contact and whenever I try to return a call they are never available.

They never provide information about anything they are doing. Totally unsatisfactory customer service.

Anonymous
#1352351

years ago the big banks used to market bait and switch, now its bait and misinform so the bank can use your money and then find an excuse not to live up to the terms of the contract.

Top Rated Citibank Reviews

Show more

Top Rated Chase Bank Reviews

Show more