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  • 3 ISSUES RESOLVED
  • 1352 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Convenience 4
  • Internet 3
  • Bank good private client a joke avoid 2
  • When chase cared about customers 2
  • Having atms everywhere 2

Customers don't like

  • Poor customer service23
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Customer service4
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Burley, Idaho, United States #1352351

years ago the big banks used to market bait and switch, now its bait and misinform so the bank can use your money and then find an excuse not to live up to the terms of the contract.