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  • 6 ISSUES RESOLVED
  • 1484 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Having atms everywhere 4
  • Convenience 4
  • Online banking 3
  • Internet 3
  • When chase cared about customers 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 377 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Politeness of staff 2
  • Customer service people are usually nice 2
  • Second guy from tn 1

Customers don't like

  • Customer service12
  • Unhelpfullness5
  • Disdain for middle class4
  • Them cheating customers3
  • False advertising3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
Burley, Idaho, United States #1352351

years ago the big banks used to market bait and switch, now its bait and misinform so the bank can use your money and then find an excuse not to live up to the terms of the contract.