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  • 3 ISSUES RESOLVED
  • 1334 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Internet 3
  • Bank good private client a joke avoid 2
  • When chase cared about customers 2
  • Having atms everywhere 2

Customers don't like

  • Poor customer service21
  • Unethical business practices19
  • Customer Service Representatives6
  • poor Customer service5
  • Unresponsive customer service3
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Citibank

Banks
  • 4 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • When they used to keep their word 3
  • Access of customer support through web site 3
  • Customer service people are usually nice 2
  • Politeness of staff 2
  • Notta 2

Customers don't like

  • Unhelpfullness5
  • Disdain for middle class4
  • Customer sercive3
  • False advertising3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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