Chase Auto Group vs Wells Fargo Dealer Services
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Our website collected and compiled various consumer reviews about Chase Auto Group and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Chase Auto Group and Wells Fargo Dealer Services Overview
|
Total reviews |
12
|
453
|
|
Company responses |
0 |
0 |
|
Issues resolved |
0 |
3 |
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Chase Auto Group and Wells Fargo Dealer Services Consumer Ratings
Rank
610
out of 4432 in Dealers category
343
out of 1883 in Financial Services category
Website
682
in category
275
in category
Customer service
250
in category
252
in category
Price Affordability
743
in category
222
in category
Product or Service Quality
295
in category
204
in category
Chase Auto Group and Wells Fargo Dealer Services Rating Details
Reviewer's quote
...Even their website is shut down now. If anyone has a similar problem , Ive spoken to an attorney. Let me know how you got your title or money back..
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So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...
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Reviewer's quote
...Great service. Really good service. I am impressed..
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Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...
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Reviewer's quote
I bought a car from Chase and my experience has been the worst car buying experience ever! Patrick and Katrina are the stupidest people I've ever met. The car broke down within 1 month. The Diamond warranty is a joke. They want you to take you car to after-market fix-it shops instead of reputable...
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Illegal repo first off as my payments where current. Second issue was the most important too me. The repo agent they sent thought i was just another person that wasnt making my payments. But that was not the case. So he figured that when he couldent figure out how to put my transfer case in netural...
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Product or Service Quality
Reviewer's quote
Horrible experience. . You may go at your own risk !!!
Just test drive before you buy and make sure u go with a professional mechanic..
I bought a car and its been repair after repair. I call them and they put me on hold and the call drops. The owner is nice but the staff is too rude to deal...
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Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...
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Chase Auto Group and Wells Fargo Dealer Services Pros and Cons
Pros
No votes
- Phone representatives
- Was never happy but need the vehicle
- Repo
Cons
No votes
- Customer service
- Incompetent staff
- Poor management of account
Chase Auto Group and Wells Fargo Dealer Services Most Positive Reviews
Top rated reviews
I like a lot. Great service. Really good service. I am impressed
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Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...
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No votes
hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...
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Chase Auto Group and Wells Fargo Dealer Services Most Critical Reviews
Lowest rated reviews
Horrible experience. . You may go at your own risk !!!
Just test drive before you buy and make sure u go with a profes...
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I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...
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I bought a car from Chase and my experience has been the worst car buying experience ever! Patrick and Katrina are the...
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I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...
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Chase Auto Group and Wells Fargo Dealer Services Latest Reviews
Recent published reviews
I bought a car from them 2 months ago, and still havnt got a title and cant drive the car anymore after the temporary...
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Try to connect dealer service for car payment . Could not be able to sign in .Wells fargo gave out wrong ID username...
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No votes
I bought a car from these guys last week and love my ride, it had a few minor issues but those were fixed when pointed...
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I need to speak to a human being about my title that went through Wells Fargo DLS and can't get a human no options. It's...
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Chase Auto Group and Wells Fargo Dealer Services Products and Services
Most reviewed product and services
No votes
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Wells Fargo Dealer Services Auto Loan
(76 reviews)
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Wells Fargo Dealer Services Customer Care
(60 reviews)
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Wells Fargo Dealer Services Loan
(13 reviews)
Wells Fargo Dealer Services vs …
How would you compare Chase Auto Group vs Wells Fargo Dealer Services?
Stay away from Wells Fargo Dealer Services. Poor service customer service is terrible.
Open a case which is now on the 4th case with them which is still not resolved. I’m advising you do not take a loan with Wells Fargo Dealer Service.
Chase would be the better option. I had two loans with Chase in the past.