PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Auto Group and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Auto Group
Wells Fargo Dealer Services

Chase Auto Group and Wells Fargo Dealer Services Overview

Total reviews 12 453
Company responses 0 0
Issues resolved 0 3

Chase Auto Group and Wells Fargo Dealer Services Consumer Ratings

Rank
610 out of 4432 in Dealers category
343 out of 1883 in Financial Services category
Website
682 in category
275 in category
Customer service
250 in category
252 in category
Price Affordability
743 in category
222 in category
Product or Service Quality
295 in category
204 in category

Chase Auto Group and Wells Fargo Dealer Services Rating Details

Website
2 (4 reviews)
1.6 (136 reviews)
Reviewer's quote

...Even their website is shut down now. If anyone has a similar problem , Ive spoken to an attorney. Let me know how you got your title or money back..

Read full review

So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

Read full review
Customer service
2.3 (3 reviews)
1.3 (161 reviews)
Reviewer's quote

...Great service. Really good service. I am impressed..

Read full review

Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...

Read full review
Price Affordability
1.7 (3 reviews)
1.5 (81 reviews)
Reviewer's quote

I bought a car from Chase and my experience has been the worst car buying experience ever! Patrick and Katrina are the stupidest people I've ever met. The car broke down within 1 month. The Diamond warranty is a joke. They want you to take you car to after-market fix-it shops instead of reputable...

Read full review

Illegal repo first off as my payments where current. Second issue was the most important too me. The repo agent they sent thought i was just another person that wasnt making my payments. But that was not the case. So he figured that when he couldent figure out how to put my transfer case in netural...

Read full review
Product or Service Quality
2.3 (3 reviews)
1.4 (134 reviews)
Reviewer's quote

Horrible experience. . You may go at your own risk !!! Just test drive before you buy and make sure u go with a professional mechanic.. I bought a car and its been repair after repair. I call them and they put me on hold and the call drops. The owner is nice but the staff is too rude to deal...

Read full review

Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...

Read full review

Chase Auto Group and Wells Fargo Dealer Services Pros and Cons

Pros
No votes
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
Cons
No votes
  • Customer service
  • Incompetent staff
  • Poor management of account

Chase Auto Group and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
4.8

I like a lot. Great service. Really good service. I am impressed

Read full review
5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

Read full review
No votes
5

hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...

Read full review

Chase Auto Group and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

Horrible experience. . You may go at your own risk !!!

Just test drive before you buy and make sure u go with a profes...

Read full review
1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

Read full review
1

I bought a car from Chase and my experience has been the worst car buying experience ever! Patrick and Katrina are the...

Read full review
1

I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...

Read full review

Chase Auto Group and Wells Fargo Dealer Services Latest Reviews

Recent published reviews
1

I bought a car from them 2 months ago, and still havnt got a title and cant drive the car anymore after the temporary...

Read full review
1

Try to connect dealer service for car payment . Could not be able to sign in .Wells fargo gave out wrong ID username...

Read full review
No votes

I bought a car from these guys last week and love my ride, it had a few minor issues but those were fixed when pointed...

Read full review
1

I need to speak to a human being about my title that went through Wells Fargo DLS and can't get a human no options. It's...

Read full review

Chase Auto Group and Wells Fargo Dealer Services Products and Services

Most reviewed product and services
No votes
  • Wells Fargo Dealer Services Auto Loan (76 reviews)
  • Wells Fargo Dealer Services Customer Care (60 reviews)
  • Wells Fargo Dealer Services Loan (13 reviews)