PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Auto Group and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Auto Group
Wells Fargo Dealer Services

Chase Auto Group and Wells Fargo Dealer Services Overview

Total reviews
12
447
Company responses
0
0
Issues resolved
0
3

Wells Fargo Dealer Services was first mentioned on PissedConsumer on Nov 4, 2010 and since then this brand received 447 reviews. It is 435 reviews more than Chase Auto Group received since Nov 10, 2010.

Chase Auto Group and Wells Fargo Dealer Services Consumer Ratings

Rank
528 out of 5349 in Dealers category
301 out of 2601 in Financial Services category
Website
613 in category
244 in category
Customer service
222 in category
230 in category
Staff
301 in category
225 in category

Chase Auto Group and Wells Fargo Dealer Services Rating Details

Website
2 (4 reviews)
1.5 (132 reviews)
Reviewer's quote

...Even their website is shut down now. If anyone has a similar problem , Ive spoken to an attorney. Let me know how you got your title or money back..

PissedConsumer949976

So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

Fred J
Customer service
2.3 (3 reviews)
1.3 (156 reviews)
Reviewer's quote

...Great service. Really good service. I am impressed..

Aeisha

...*** service after. Can’t reinstate until “system updates”. Big bank doesn’t have ability to have a relationship..

PissedConsumer1664796
Staff
2.3 (3 reviews)
1.3 (113 reviews)
Reviewer's quote

I bought a car from Chase and my experience has been the worst car buying experience ever! Patrick and Katrina are the stupidest people I've ever met. The car broke down within 1 month. The Diamond warranty is a joke. They want you to take you car to after-market fix-it shops instead of reputable...

PissedConsumer662031

Most incompetent rude staff. They call you the day after your do date and harass you every couple of hours..

PissedConsumer793389

Chase Auto Group and Wells Fargo Dealer Services Pros and Cons

Pros
No votes
  • Phone representatives
  • Was never happy but need the vehicle
  • Repo
Cons
No votes
  • Customer service
  • Poor management of account
  • Incompetent staff

Chase Auto Group and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
4.8

I like a lot. Great service. Really good service. I am impressed

5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

Chase Auto Group and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

Horrible experience. . You may go at your own risk !!!

Just test drive before you buy and make sure u go with a profes...

1

I sold my vehicle five days ago. The buyer paid cash which I deposited in my Wells Fargo checking account. When I tried...

Chase Auto Group and Wells Fargo Dealer Services Latest Reviews

Recent published reviews
1

I bought a car from them 2 months ago, and still havnt got a title and cant drive the car anymore after the temporary...

Read all 12 reviews

I'm not pissed. I just want some information. Two weeks ago, I spoke with a lady who said she was going to mail my car...

Read all 447 reviews

Chase Auto Group and Wells Fargo Dealer Services Products and Services

Most reviewed product and services
No votes
  • Wells Fargo Dealer Services Auto Loan (71 reviews)
  • Wells Fargo Dealer Services Customer Care (61 reviews)
  • Wells Fargo Dealer Services Loan (13 reviews)