PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Auto Group and Wells Fargo Dealer Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chase Auto Group
Wells Fargo Dealer Services

Chase Auto Group and Wells Fargo Dealer Services Overview

Total reviews 12 470
Company responses 0 0
Issues resolved 0 2

Chase Auto Group and Wells Fargo Dealer Services Consumer Ratings

Rank
294 out of 3230 in Dealers category
663 out of 3886 in Financial Services category
Website
603 in category
527 in category
Customer service
231 in category
573 in category
Price Affordability
665 in category
527 in category
Product or Service Quality
268 in category
499 in category

Chase Auto Group and Wells Fargo Dealer Services Rating Details

Website
2
(4 reviews)
1.6
(137 reviews)
Reviewer's quote

...Even their website is shut down now. If anyone has a similar problem , Ive spoken to an attorney. Let me know how you got your title or money back..

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So when I paid it off via bank wire transfer I was told I WOULD HAVE MY TITLE WITHIN 7 TO 10 DAYS AND IT STATES THIS AS WELL ON THEIR WEBSITE. I am still waiting after 23 days and even more lies as to my title. I just lost a sale on the truck and was forced to return a deposit thanks to Wells Fargo...

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Customer service
2.3
(3 reviews)
1.3
(164 reviews)
Reviewer's quote

...Great service. Really good service. I am impressed..

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Their customer service sounds great like they are actually trying to help but they aren't. they lie to your face when they say they did something. I called and requested a copy of my title be faxed to me never got it and was told it was faxed...

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Price Affordability
1.7
(3 reviews)
1.5
(80 reviews)
Reviewer's quote

I bought a car from Chase and my experience has been the worst car buying experience ever! Patrick and Katrina are the stupidest people I've ever met. The car broke down within 1 month. The Diamond warranty is a joke. They want you to take you car to after-market fix-it shops instead of reputable...

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Illegal repo first off as my payments where current. Second issue was the most important too me. The repo agent they sent thought i was just another person that wasnt making my payments. But that was not the case. So he figured that when he couldent figure out how to put my transfer case in netural...

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Product or Service Quality
2.3
(3 reviews)
1.5
(135 reviews)
Reviewer's quote

Horrible experience. . You may go at your own risk !!! Just test drive before you buy and make sure u go with a professional mechanic.. I bought a car and its been repair after repair. I call them and they put me on hold and the call drops. The owner is nice but the staff is too rude to deal...

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Try to connect dealer service for car payment . Could not be able to sign in . Wells fargo gave out wrong ID username back longtime ago and have nothing to do with user ID for dealer services...

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Chase Auto Group and Wells Fargo Dealer Services Pros and Cons

Pros
No votes
  • Phone representatives
  • Ease of financing
  • Was never happy but need the vehicle
Cons
No votes
  • Customer service
  • Incompetent staff
  • Poor management of account

Chase Auto Group and Wells Fargo Dealer Services Most Positive Reviews

Top rated reviews
4.8

I like a lot. Great service. Really good service. I am impressed

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5

hi my name is the dwonn brown I was away on the road and really found out that my girl Marshay West late on her...

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No votes
5

Have had a great experience with Wells Fargo....purchased a suv through them about 2 years ago...Have always been very...

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Chase Auto Group and Wells Fargo Dealer Services Most Critical Reviews

Lowest rated reviews
1

Horrible experience. . You may go at your own risk !!!

Just test drive before you buy and make sure u go with a profes...

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1

I went to a Wells Fargo branch to pay off a car loan. The branch told me I cant pay it off with out the payoff...

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1

I bought a car from Chase and my experience has been the worst car buying experience ever! Patrick and Katrina are the...

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1

I was making on time payments for 3 years. I do all my banking online and when 1 payment I made in March was returned...

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Chase Auto Group and Wells Fargo Dealer Services Latest Reviews

Recent published reviews
1

I bought a car from them 2 months ago, and still havnt got a title and cant drive the car anymore after the temporary...

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1.1

I'm still showing an outstanding debt owed to Wells Fargo dealer services that I paid off in 2021, , I have the Title...

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No votes

I bought a car from these guys last week and love my ride, it had a few minor issues but those were fixed when pointed...

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No votes

I got an auto loan with Wells Fargo on Easley SC. For a 2018 Nissan Rogue. I purchased the car last January 2021. My cou...

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