Charter Fitness vs Planet Fitness

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Charter Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $89 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Staff
Location
Website
  • Location 3
  • Couple of their trainers 1

Customers don't like

  • Place is messy all the time3
  • Attitude3
  • Customer concern2
  • Stagnant air2
  • Customers service by manager2

Products by Charter Fitness

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1246 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Staff
Location
Website
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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