Start a new comparison
Delete

Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 917 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Customer service10
  • Very poor customer service7
  • Excuses6
  • Service5
  • Paying for services not received3
Delete

Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $62.8K CLAIMED LOSSES
  • $480 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • Having internet 3
  • Installer 3
  • That i was not only one being screwed 3
  • When it works right 2

Customers don't like

  • Price6
  • Customer service4
  • Dishonest service tech4
  • Service4
  • Unwillingness to rectify situation3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel