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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 924 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Internet speed 3
  • Picture 3

Customers don't like

  • Customer service10
  • Very poor customer service7
  • Excuses6
  • Service5
  • Paying for services not received3
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 878 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • Quality of network 3

Customers don't like

  • No resolution to problem10
  • Customer service7
  • Deceitful salesperson7
  • Problem resolution7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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