Charter Communications vs Telus Communications

Start a new comparison
Delete

Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Couple of their reps were fine but never followed up 3
  • Telling them off 3
  • Picture 3

Customers don't like

  • Very poor customer service19
  • Customer service15
  • Excuses13
  • Poor customer service10
  • Paying for services not received5

Products by Charter Communications

No items

Delete

Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $59.1K CLAIMED LOSSES
  • $881 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Comfy chairs in the store 1
  • Not being patronized 1
  • Store customer service 1
  • Very bad experience 1
  • Web site 1

Customers don't like

  • Customer service9
  • Billing errors6
  • Incorrect pricing4
  • Rude customer service4
  • Lies about usage4

Products by Telus Communications

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.