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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 911 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Customer service7
  • Very poor customer service7
  • Excuses6
  • Poor customer service5
  • Service4
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Telus Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $70.2K CLAIMED LOSSES
  • $961 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Store customer service 2
  • Comfy chairs in the store 1
  • Extremely unsatisfied and pissed off 1
  • Not being patronized 1
  • Web site 1

Customers don't like

  • Customer service4
  • Billing errors4
  • Rude customer service3
  • Very poor customer service3
  • Poor and slow service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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