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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 911 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Customer service7
  • Very poor customer service7
  • Excuses6
  • Poor customer service5
  • Service4
Delete
  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $751 CLAIMED LOSSES
  • $54 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
  • It seemed ok until i got cut off 1

Customers don't like

  • Fraudulent at worst2
  • Any of it2
  • Automatic membership renewal1
  • Unsecure at best1
  • Not having a customer service to communicate with1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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