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Charter Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1025 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Internet is only good thing 7
  • Telling them off 4
  • Some people on phone are ok 4
  • Internet speed 4
  • Couple of their reps were fine but never followed up 4

Customers don't like

  • Customer service30
  • Very poor customer service7
  • Service6
  • Excuses6
  • Trying to communicate with rep3
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Shaw Cable

Telecommunications
  • 2 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Leaving shaw 4
  • Used think shaw was an awesome company to deal with 2
  • Use to love it now wishing wasnt on a 3yr plan 1
  • Their customer service is friendly 1
  • Having internet 1

Customers don't like

  • Being deceived4
  • Argumentative customer servioce4
  • Poor service and quality3
  • Incompetent staff3
  • Marketing spam2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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