Charter Communications vs Qwest

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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 822 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Couple of their reps were fine but never followed up 3
  • Telling them off 3
  • Picture 3

Customers don't like

  • Very poor customer service19
  • Customer service15
  • Excuses13
  • Poor customer service10
  • Paying for services not received5

Products by Charter Communications

No items

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Qwest

Media
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $10.5K CLAIMED LOSSES
  • $476 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Anything about century link1
  • Tech support for internet1

Products by Qwest

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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