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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 917 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Customer service10
  • Very poor customer service7
  • Excuses6
  • Service5
  • Paying for services not received3
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Technology 2
  • Solid phone service at little cost 2
  • Price until i canceled 1
  • Was one of the best voip on the market 1
  • Promise 1

Customers don't like

  • Customer service is not helpful2
  • Sales during cancellation1
  • Taking money from my bank account without permission1
  • Unauthorized charges to my card1
  • User interface full of charge-up bombs1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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