Start a new comparison
Delete

Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 5
  • Some people on phone are ok 4
  • Picture 3
  • Telling them off 3
  • Price 2

Customers don't like

  • Very poor customer service19
  • Customer service14
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete

Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Website
Exchange, Refund and Cancellation Policy
  • Technology 2
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Price until i canceled 1
  • Initial service 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Continued charges to my card after months of phone calls2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.