Start a new comparison
Delete

Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 916 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Customer service7
  • Very poor customer service7
  • Excuses6
  • Poor customer service5
  • Service4
Delete

Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2552 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • False advertising3
  • No refund policy3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel