Start a new comparison
Delete

Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 832 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Very poor customer service17
  • Customer service14
  • Excuses11
  • Poor customer service8
  • Paying for services not received5
Delete

Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2538 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 14
  • Concept 9
  • No major problems 3
  • Service 3
  • Call quality 2

Customers don't like

  • No customer service28
  • Technical support22
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.