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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 861 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Very poor customer service19
  • Customer service16
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete
  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $21.5K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers

No items

Customers don't like

  • Inability to contact them directly by email or phone6
  • Reluctance to get feed back about scam artists3
  • Inability to sign up2
  • Cancelled me after 1 day with no refund of 6 months prepaid1
  • Signing me up without my permission1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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