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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 834 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Internet is only good thing 5
  • Some people on phone are ok 4
  • Picture 3
  • Telling them off 3
  • Price 2

Customers don't like

  • Very poor customer service19
  • Customer service14
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $24 CLAIMED LOSSES
  • $24 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Can find jobs on there 1
  • Can learn a lot about companies on there 1
  • Can learn on who does what at what company on there 1
  • Can send messages without knowing their email address 1
  • That i could find important people to network on there 1

Customers don't like

  • Have no customer service2
  • Can get rid of you for any reason1
  • Unsubscribing but still being used1
  • Have no phone service or live chat service1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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