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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 874 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Very poor customer service19
  • Customer service16
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $24 CLAIMED LOSSES
  • $24 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Can find jobs on there 1
  • Can learn a lot about companies on there 1
  • Can learn on who does what at what company on there 1
  • Can send messages without knowing their email address 1
  • That i could find important people to network on there 1

Customers don't like

  • Have no customer service2
  • I did not use it1
  • Remove legitimate profiles for invalid reasons1
  • Run their business like a mafia1
  • Unsubscribing but still being used1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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