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Charter Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 944 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet is only good thing 6
  • Telling them off 4
  • Internet speed 4
  • Some people on phone are ok 3
  • There are some good reps who really like to help 2

Customers don't like

  • Very poor customer service7
  • Customer service7
  • Excuses6
  • Service4
  • Paying for services not received3
Delete
  • 0 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Idea of meeting publicly 5
  • People othe phone are nice 2
  • People on the phone seem nice 2
  • Sales rep 1
  • Quality of educated professionals 1

Customers don't like

  • Did not meet my criteria6
  • Unkept promises4
  • Really poor service4
  • Patronizing4
  • Misrepresentation4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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