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Charter Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Internet is only good thing 7
  • Telling them off 4
  • Some people on phone are ok 4
  • Internet speed 4
  • Couple of their reps were fine but never followed up 4

Customers don't like

  • Customer service30
  • Very poor customer service7
  • Service6
  • Excuses6
  • Poor customer service and careless about customer time wasted3
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Godaddy

Hosting
  • 1 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Pricing 2
  • Less price domains 2
  • Some representatives 1
  • Quite comical always blaming the customer for their problems 1
  • Product seems good 1

Customers don't like

  • Poor customer service17
  • Questionable ethics6
  • Scammed me5
  • Unprofessional staff4
  • Product does not work4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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