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Frontier Communications

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1.6
  • 14 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2648 TOTAL REVIEWS
Rank
259 out of 1842
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    121
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    05:55
  • ISSUES RESOLVED
    1%
Top Products and Services
1.3
476 reviews
1.3
389 reviews
1.3
245 reviews
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1058 TOTAL REVIEWS
Rank
170 out of 1842
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    551
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    05:11
  • ISSUES RESOLVED
    11%
Top Products and Services
1.5
201 reviews
1.6
82 reviews
1.9
74 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Long Beach, California, United States #1179013

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