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Charter Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 941 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet is only good thing 7
  • Telling them off 4
  • Some people on phone are ok 4
  • Picture 3
  • Internet speed 3

Customers don't like

  • Customer service10
  • Very poor customer service7
  • Service6
  • Excuses6
  • Paying for services not received3
Delete
  • 0 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $10K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Asking questions 4
  • Sharing stories 3
  • Friends 2
  • Being able to interact online with ppl 2
  • Some people 1

Customers don't like

  • Bullying and griefing5
  • Administrative prejudice5
  • Abusive members3
  • Whinging1
  • Rhode kill1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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