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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet is only good thing 5
  • Some people on phone are ok 4
  • Picture 3
  • Telling them off 3
  • Price 2

Customers don't like

  • Very poor customer service19
  • Customer service14
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $10K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Asking questions 4
  • Sharing stories 3
  • Being able to interact online with ppl 2
  • Pissed consumer 1
  • Some people 1

Customers don't like

  • Administrative prejudice9
  • Bullying and griefing7
  • Abusive members6
  • Not respecting my privacy6
  • Some members5

Products by Experience Project

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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