Start a new comparison
Delete

Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 874 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Very poor customer service19
  • Customer service16
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $10K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Asking questions 4
  • Sharing stories 3
  • Being able to interact online with ppl 2
  • Friends 2
  • Some people 1

Customers don't like

  • Administrative prejudice9
  • Bullying and griefing7
  • Abusive members6
  • Not respecting my privacy6
  • Some members5

Products by Experience Project

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.