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Charter Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1038 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet is only good thing 7
  • Telling them off 4
  • Some people on phone are ok 4
  • Internet speed 4
  • Couple of their reps were fine but never followed up 4

Customers don't like

  • Customer service30
  • Very poor customer service7
  • Service6
  • Excuses6
  • Trying to communicate with rep3
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DSL Extreme

Telecommunications
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $420 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Simple care free 1

Customers don't like

  • Weeks to e-mail reply2
  • Slowww internet speed2
  • Rude customer service2
  • Repeated service interuptions2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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