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Charter Communications
Directv

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Charter Communications

Charter Communications

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1149 TOTAL REVIEWS
Rank
176 out of 1930
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    1042
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    05:18
  • ISSUES RESOLVED
    34%
Top Products and Services
1.4
215 reviews
1.6
89 reviews
1.6
85 reviews
Directv

Directv

1.7
  • 39 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 12920 TOTAL REVIEWS
Rank
214 out of 1930
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Diversity of Products or Services
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    46
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    05:32
  • ISSUES RESOLVED
    9%
Top Products and Services
1.7
2696 reviews
2.1
1331 reviews
1.6
1227 reviews

How would you compare Charter Communications vs Directv?

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Anonymous
#1533521

Doesn't appear that either is a good choice. Ditch the cable/satellite and go back to antenna (digital)! and pickup premium stuff from Hula Hu, Netflix, etc.

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