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Charter Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 944 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
  • Internet is only good thing 7
  • Telling them off 4
  • Some people on phone are ok 4
  • Internet speed 4
  • Picture 3

Customers don't like

  • Customer service10
  • Very poor customer service7
  • Service6
  • Excuses6
  • Paying for services not received3
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DiggyPOD

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $660 CLAIMED LOSSES
  • $220 AVERAGE LOSS
3.3
Customer service
Diversity of Products or Services
Website
  • Instructions and templates on the website 1
  • How professional the book looked 1
  • Helpfulness of the rep 1
  • Cover 1
  • Affordability 1

Customers don't like

  • 114 formatting errors1

Products by DiggyPOD

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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