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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 908 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Customer service7
  • Very poor customer service7
  • Excuses6
  • Poor customer service5
  • Service4
Delete
  • 2 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $16K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
  • That i learned a lesson 8
  • Idea 4
  • Match percentage 3
  • That they might fall off the earth 3
  • You learned more dimension of your match 1

Customers don't like

  • False advertising6
  • Customer service5
  • Unchristian billing practices5
  • Take advantage of customers4
  • Website manipulation3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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