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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 848 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet is only good thing 7
  • Some people on phone are ok 4
  • Telling them off 4
  • Couple of their reps were fine but never followed up 3
  • Picture 3

Customers don't like

  • Very poor customer service19
  • Customer service15
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete
  • 1 ISSUES RESOLVED
  • 269 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $17.1K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • That i learned a lesson 8
  • Idea 4
  • Match percentage 3
  • That they might fall off the earth 3
  • You learned more dimension of your match 1

Customers don't like

  • Take advantage of customers11
  • False advertising11
  • Customer service9
  • Unchristian billing practices9
  • Billing practices7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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