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Charter Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Internet is only good thing 5
  • Some people on phone are ok 4
  • Picture 3
  • Telling them off 3
  • Price 2

Customers don't like

  • Very poor customer service19
  • Customer service14
  • Excuses13
  • Poor customer service10
  • Paying for services not received5
Delete
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $357 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Performers 2
  • Design of it is well done 1
  • Models 1

Customers don't like

  • Customer service6
  • Misleading users2
  • Paying for service then being lied to2
  • Too easy to ban people for no reason2
  • Support1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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