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Charter Communications

Telecommunications
  • 3 ISSUES RESOLVED
  • 1025 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
  • Internet is only good thing 7
  • Telling them off 4
  • Some people on phone are ok 4
  • Internet speed 4
  • Couple of their reps were fine but never followed up 4

Customers don't like

  • Customer service30
  • Very poor customer service7
  • Service6
  • Excuses6
  • Poor customer service and careless about customer time wasted3
Delete
  • 1 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $410 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
  • Performers 5
  • Website easy to navigate 3
  • Models 3
  • Models i follow 2
  • Freedom your site offers to express ones self image 2

Customers don't like

  • Customer service11
  • Being banned with no explanation5
  • Too many exhibitionists4
  • User abuse3
  • Scamming models3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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