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Charming Charlie

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $607 CLAIMED LOSSES
  • $43 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Products 4
  • Product 4
  • Website 2
  • Colour coronation 2
  • Usability 1

Customers don't like

  • No notifications on delayed order4
  • Non-notification3
  • Customer service3
  • Poorly trained customer service people2
  • Website needs to sync with warehouse1
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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1183 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service19
  • Billing and customer service7
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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