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Charming Charlie

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $525 CLAIMED LOSSES
  • $44 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 4
  • Products 3
  • Colour coronation 2
  • Website 2
  • Usability 1

Customers don't like

  • Customer service3
  • No notifications on delayed order3
  • Non-notification2
  • Shipping change service1
  • Website needs to sync with warehouse1
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1127 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service13
  • Customer service7
  • Billing and customer service6
  • False advertising of stock4
  • Horrible customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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