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Charming Charlie

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $557 CLAIMED LOSSES
  • $43 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Products 4
  • Product 4
  • Website 2
  • Colour coronation 2
  • Usability 1

Customers don't like

  • No notifications on delayed order4
  • Non-notification3
  • Customer service3
  • Poorly trained customer service people2
  • Website needs to sync with warehouse1
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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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