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Charming Charlie

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $557 CLAIMED LOSSES
  • $43 AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Products 4
  • Product 4
  • Colour coronation 2
  • Website 2
  • Usability 1

Customers don't like

  • No notifications on delayed order4
  • Customer service3
  • Non-notification3
  • Poorly trained customer service people2
  • Website needs to sync with warehouse1
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Coach

Shopping
  • 2 ISSUES RESOLVED
  • 250 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $248 AVERAGE LOSS
1.9
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Design 11
  • Style 8
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service7
  • Not stand behind their products5
  • Designed flaw or manufacture defect4
  • Repair service4
  • Quality of the product4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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