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Charmin

Household Essentials
  • 2 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $56 AVERAGE LOSS
1.9
Discounts and Special Offers
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Old charmin ultra 9
  • Mega roll when it was larger 7
  • Way it used to be made 5
  • Product like it was 3
  • Ultra mega rolls when they were stronger 2

Customers don't like

  • Charmin downsizing the mega roll in a deceptive manner4
  • Smaller rolls for the inflated price3
  • Poor quality2
  • New narrow rolls2
  • I did not like2
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Telebrands

E-commerce
  • 2 ISSUES RESOLVED
  • 2168 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.9
Discounts and Special Offers
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Light weight 16
  • Concept 13
  • Ease of use 10
  • It was great while it lasted 9
  • Concept and ease of use 7

Customers don't like

  • Customer service7
  • Burst very quickly7
  • Leaks and bursts5
  • Poor durability4
  • Busted hose4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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