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Charmin

Household Essentials
  • 2 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $55 AVERAGE LOSS
1.9
Discounts and Special Offers
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Old charmin ultra 9
  • Mega roll when it was larger 7
  • Way it used to be made 5
  • Product like it was 3
  • Ultra mega rolls when they were stronger 2

Customers don't like

  • Charmin downsizing the mega roll in a deceptive manner4
  • Smaller rolls for the inflated price3
  • Poor quality2
  • New narrow rolls2
  • I did not like2
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Hobby Lobby

E-commerce
  • 3 ISSUES RESOLVED
  • 495 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $608 AVERAGE LOSS
2.2
Discounts and Special Offers
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Products 6
  • Diversity in products 5
  • Decorations and furniture 5
  • Variety of products 4
  • Selection and sales 4

Customers don't like

  • Customer service11
  • Poor management6
  • Untrained employees3
  • Price switching2
  • Poor management skills2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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