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Charlotte Russe

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $64 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Shoes 4
  • Clothing 4
  • Accessories 2
  • Cardigans 2
  • Some of the customer staff 1

Customers don't like

  • Staff attitude3
  • Lack of assistance that was given to me with my problem3
  • Non signing of paper for packagesupon delivery1
  • Store associates professionalism1
  • Read my review1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $33.3K CLAIMED LOSSES
  • $181 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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